FAQ

***COVID-19 UPDATE***

WE ARE WORKING EXTREMELY HARD TO GET ALL YOUR ORDERS OUT AS QUICKY AS POSSIBLE. BUT DUE TO THE UNPRECIDENTED PANDEMIC THAT IS CURRENTLY HAPPENING ORDERS MAY TAKE LONGER THAN NORMAL.
PLEASE BEAR WITH US AND THANK YOU FOR ALL YOUR SUPPORT


***IMPORTANT NOTICE***
PLEASE ENSURE YOU HAVE SELECTED THE CORRECT SIZE AND USED THE CORRECT ADDRESS.
HUNGERCLUB WILL NOT BE HELD ACCOUNTABLE FOR SHIPPING TO AN INCORRECTLY ENTERED ADDRESS

Are your clothes unisex?

Yes, unless otherwise stated all of our clothes are Designed to be worn by everyone.

What measurements are your sizes?
All products have sizing specified on their individual product pages.
Please check individual listings for sizing information.

Payment methods?

We current accept payment by Credit/Debit Card  and Paypal .

Do you ship worldwide?

Yes, international shipping options are available when you checkout. If you can not see your country please send us a message.
 
Custom Fees 

- we are not responsible for any additional customs charges or fees once your package has left us.
Custom charges and fees are the sole responsibility of the purchaser.
- If you are unfamiliar with custom fees and charges, please speak to your local postal or customs office for information regarding this.
- If custom fees and charges are refused at the time of delivery, your order will be returned and you will not recieve a refund for shipment costs. 


Do you restock sold out items?

Sold out items will be restocked as soon as we can unless otherwise stated on the individual product pages.
We offer a Pre-Order option prior to release which we recommend using to guarentee your size for the design you want. 
After all Pre- Orders have left us all remaining leftover stock goes online. 

Where is my order? (UK)

Please allow 2- 3 working days for us to complete and dispatch your order. (This does not relate to Pre-Order items)
Please bear in mind that sometimes payments can take up to 3 days to process. Orders should arrive within 2 - 5 working days from dispatch.
If you place an order with more than 1 item, all items will ship together when stock is available.
If you purchase a Pre-Order item with an in-stock item, delivery will be slightly longer as we wait for your whole order to be fulfilled.

PLEASE ALLOW UP TO 15 DAY AFTER YOUR ORDER DATE BEFORE GETTING IN TOUCH IF YOU THINK YOUR PARCEL IS MISSING.

Where is my order? (International)
Please allow 2 -3 working days for us to complete and dispatch your order.Postage usually takes within 7 – 15 working Days for international clearance.

PLEASE ALLOW UP TO 30 DAYS AFTER YOUR ORDER DATE BEFORE GETTING IN TOUCH IF YOU THINK YOUR PARCEL IS MISSING.

RETURNS
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Returns on purchases made on our store are accepted, please email us on our contact page where we shall send over a returns form. SALE ITEMS ARE NON-REFUNDABLE . Our policy lasts for 30 days after purchase, If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. You will be refunded for PRODUCT PRICE ONLY , postage is non-refundable.

WORKING WITH US
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We are always on the look out for independent designers to collaborate with. If you have the same love for retro games like us.... we want to hear from you! If your interested and want to talk more send us an email and well get back to you as soon as possible.

STOCKING US
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If you are interested in stocking HUNGERCLUB
please send us an email to
Hungerclubclothing@outlook.com